Terms & Conditions
Welcome to Vakansim. These Terms and Conditions govern your use of the Vakansim website and the purchase and use of eSIM products offered through our platform.
By accessing or using our website, you agree to these Terms and Conditions.
1. Company Information
Vakansim provides digital eSIM services for travelers and mobile users worldwide.
2. Services
Vakansim sells digital eSIM data plans that allow customers to access mobile internet in supported countries and regions.
All products are delivered digitally via email or through the user account after purchase.
An eSIM-compatible device is required to use our services.
3. Orders and Payments
When placing an order on Vakansim:
You confirm that the information provided is accurate.
Payments must be completed before eSIM delivery.
Prices are displayed in the applicable currency and may include taxes where required.
Vakansim reserves the right to cancel orders in cases of suspected fraud or payment issues.
4. eSIM Delivery
After successful payment:
The eSIM QR code or activation details will be delivered digitally.
Delivery usually occurs within a few minutes but may occasionally take longer due to technical factors.
Customers are responsible for installing and activating the eSIM on a compatible device.
5. Refund Policy
Due to the nature of digital products, refunds are generally not provided once the eSIM QR code has been delivered.
Refunds may be granted only in cases such as:
The eSIM cannot be activated due to a technical issue on our side.
The product was not delivered.
Each request is reviewed individually by our support team.
6. Device Compatibility
Customers must ensure that:
Their device supports eSIM technology.
Their device is not carrier-locked.
Vakansim is not responsible if an eSIM cannot be used due to incompatible devices.
7. Network Availability
eSIM connectivity depends on local mobile networks in the destination country.
Vakansim does not guarantee uninterrupted service, coverage, or specific data speeds.
8. Acceptable Use
Customers agree not to:
Use the service for illegal activities
Abuse the network
Attempt to exploit or disrupt the service
Vakansim reserves the right to suspend services in cases of misuse.
9. Limitation of Liability
Vakansim is not liable for:
Network interruptions
Device compatibility issues
Indirect or consequential damages resulting from service use
10. Intellectual Property
All website content, branding, and materials on Vakansim are protected by intellectual property laws and may not be copied or reused without permission.
11. Changes to Terms
Vakansim may update these Terms & Conditions at any time. Updated versions will be posted on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes will be subject to the jurisdiction of Dutch courts.